Cookies on the Discount Insurance website Our site uses cookies and other technologies so that we can remember you and understand how you use our site. OK, continue

0800 294 4522
Mon-Fri:09.00 – 19.00
Sat:09.00 – 17.00

0800 294 4522
Mon-Fri 8:30-21:00  Sat 9:00-17:00

Upon Breakdown

Insurance is being often underestimated and seen as unnecessarily expense but you will really appreciate your protection in the event of unexpected accident when you have to make a claim. You will then most likely expect professional support and instant response. That's how Discount Insurance aims to deal with your problems and we believe that's why you should trust your Breakdown Cover to us.

If you broke down

It's advisable to leave the problem to the experts so please refrain from trying to repair the vehicle yourself. To report a breakdown call our 24 hour Breakdown Assistance centre on 0208 847 8007 and have the following information at hand:

  • Policy certificate number
  • Your name
  • Home postcode
  • Vehicle registration number
  • Make, model and colour of the vehicle
  • Location of the vehicle
  • Suggestion as to what the nature of the problem might be
If you broke down on a motorway

Upon breakdown on a motorway call the Police from the nearest SOS Emergency Telephone Box. Provide the officers with our 24 hour Breakdown Assistance centre helpline 0208 847 8007 who will arrange the help on your behalf. Standard information along with the SOS Emergency Telephone Box number should be held at hand and provided to the Police.