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0800 294 4522
Mon-Fri:09.00 – 19.00
Sat:09.00 – 17.00

0800 294 4522
Mon-Fri 8:30-21:00  Sat 9:00-17:00

In the event of Emergency Medical Assistance

We understand that any bad experience, accident, illness or injury while you away needs to be dealt with as soon as possible. In the unfortunate event of a medical emergency on your holiday please call our emergency assistance service on 0333 577 6500 and we will strive to do our utmost to assist you.

How to claim on your travel insurance

Making a claim with us couldn't be any easier. Call us on 0333 577 6500 or email us your claim query on email. We will issue a unique reference number which you will be asked to quote whenever you call us with regards to your claim.